Updated Poly EncorePro 500 USB "EP" Series Headsets w/QD

Posted by U.C. Zilla, Headset Specialist on May 12th 2022

New Updated EncorePro 500 USB "EP" Series Headsets

New addition Updated EncorePro 500 USB Headsets - Great for contact centers wishing to expand compatibility offered in both UC and MS Teams versions. Both USB-A and USB-B on one connector. Works with any softphone or desk phone with a USB port, Access to missed calls, voicemail, and calendar notification, Built-in Hold and Call Answer buttons, Acoustic hearing protection, Single button for joint audio/video hold, UC and MS Teams Certified.

The EncorePro 500 Series "EP" version USB is a smarter digital headset allowing you to take calls from home or office, regardless of how you connect to a PC. It adjusts the audio performance to your specific headset, giving you ideal call quality, every time. The controls are a breeze, including a single hold button for audio and video. Designed to preserve your hearing and built to take years of punishment, this headset makes true flexibility your new reality. With both USB-A and USB-C connectors on a single cord, you have the flexibility to use either one without changing the headset. UC certified. Get the most out of Teams with pro-level access and a dedicated Teams button on the inline control with the EncorePro EP515 and EncorePro EP525.

The EncorePro 500 series makes it radically easier to keep both new and legacy equipment in the mix especially for Hybrid worker's support.

Call clarity isn’t just a dream. All Poly QD headsets offer intelligent headset recognition that dynamically tunes audio performance to your headset. EncorePro 500 USB headsets have clearly-displayed buttons on your headset inline control to hold or answer calls — and they’re recessed, so you don’t risk accidentally activating them. Also offers a useful single audio/video hold button.

Built for Compatibility

All Poly USB contact center solutions are compatible with the most popular voice platforms. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice.