Healthcare In-Depth

Take the Guesswork out of Headset Purchasing

There are three key elements the customer needs to define:

1. Connectivity requirements – Desk Phone, PC or Mobile Device

2. Wearing style – Over-the-Head, Over-the Ear, or Multiple wearing options.

3. Single ear or Dual ear models.

We have compiled a list of often suggested models for different departments within the healthcare industry below.

HEADSETS FOR PHYSICIANS

Whether in private practice or working primarily in a hospital or clinic, doctors spend their busy day between attending to patients, researching or consulting on cases, and making inquiries and calls regarding medications. Writing and typing can be greatly enhanced by using a headset which frees up the hands to work rather than cradling a phone handset between your shoulder and neck which can cause neck and shoulder strain and pain.

Suggestions:

1 - Consider a headset that fits over-the-head with dual pads for better

focus and security.

2 - For Face-to-face calls, a headset that is worn over-the-ear would be

lighter and create a lower profile.

HEADSETS FOR PHARMACISTS | CASE MANAGERS | HOSPITAL WORKERS

Hospital professionals often need to be able to roam away from their desk to other areas in their department. Whether answering questions or communicating with patients, a wireless headset may be the best solution for these types of professionals.

Suggestions:

1 - Devices with multiple connectivity that compatible with desk

phones, PCs, and mobile phones.

2 - Over-the-head Solutions - Primarily dual ear which is more secure

and keeps you focused

3 - Over-the-Ear - lighter and versatile

HEADSETS FOR ADMINISTRATORS | RECEPTIONISTS AND SCHEDULING

Personnel in the front office are usually multi-tasking, talking to patients, answering calls and moving around the area. Being able to answer/end calls away from the desk could be a key feature to consider.

Suggestions:

1 - Devices with multiple connectivity that are compatible with desk

phones, PC, and mobile phones.

2 - Over-the-Head solutions - Primarily dual ear which is more

secure and helps keep focus.

3 - Over-the-Ear - Lighter and versatile

HEADSETS FOR MEDICAL BILLING PROFESSIONALS

This group of people are in the phone intensive category. They require a headset that is comfortable to wear all day, has leatherette ear cushions for extra comfort and the best sound quality allowing them to hear their customers’ information clearly the first time.

Suggestions:

1 - Single ear over-the-head style when you still want to be able

to hear what’s going on around you.

2 - Dual ear to block out noise and distractions which improve

focus on the task at hand.